SIT20316 Certificate II in Hospitality

Cornzal - Workforce Development > SIT20316 Certificate II in Hospitality

Description

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

Job Roles

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Entry requirements

There are no entry requirements for this qualification.

Course fees:

To be advised.

For further information regarding course program and fess, contact us at info@cornzal.edu.au.

Units of competency

Core units

BSBWOR203	Work effectively with others
SITHIND002	Source and use information on the hospitality industry
SITHIND003	Use hospitality skills effectively
SITXCCS003	Interact with customers
SITXCOM002	Show social and cultural sensitivity
SITXWHS001	Participate in safe work practices

Elective units

SITHIND001

Use hygienic practices for hospitality service

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SIRXSLS001

Sell to the retail customer

SITXINV001

Receive and store stock

Possible Job Titles

• bar attendant
• bottle shop attendant
• café attendant
• catering assistant
• food and beverage attendant
• front office assistant
• gaming attendant
• porter, and
• Room attendant.

Course duration: 12 months

This certificate course is part of the Tourism, Travel and Hospitality training package