SIT20316 Certificate II in Hospitality

Cornzal - Workforce Development > SIT20316 Certificate II in Hospitality

Description

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.

Job Roles

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Entry requirements

There are no entry requirements for this qualification.

Course fees:

To be advised

Units of competency

Core units

BSBWOR203

Work effectively with others

SITHIND002

Source and use information on the hospitality industry

SITHIND003

Use hospitality skills effectively

SITXCCS003

Interact with customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units

SITHIND001

Use hygienic practices for hospitality service

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SIRXSLS001

Sell to the retail customer

SITXINV001

Receive and store stock

Possible Job Titles

• bar attendant
• bottle shop attendant
• café attendant
• catering assistant
• food and beverage attendant
• front office assistant
• gaming attendant
• porter, and
• Room attendant.

Course duration: 6 months

This certificate course is part of the Tourism, Travel and Hospitality training package