SIR40316 Certificate IV in Retail Management

Cornzal - Workforce Development > SIR40316 Certificate IV in Retail Management


This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise.

Job Roles

Individuals with this qualification are able to perform roles, such as:
• manage a small to medium sized retail store group or franchise outlet
• manage an independent retail store
• manage a business-to-business outlet
• departmental or section management in a retail or business-to-business enterprise
• functional management roles, such as merchandise management, and
• Manage an inside or outside sales team in a business-to-business company.

Course fees

Student Co-contribution fees of $700 paid over three instalments. One third on enrolment and the other two payments during the course

Eligibility requirements for Higher Skills funding  apply, please contact us to check/inquire


A graduate of the Certificate IV in Retail Management may gain unit credits

towards higher level qualifications across a range of industries


Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail and/ or have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR Certificate III in Retail



Possible Job Titles

• department manager
• merchandise manager
• customer service manager
• shift manager, and
• small business retail owner


This Certificate course is part of the Retail services Training Package



SIRRRTF002Monitor retail store financials
SIRXCEG004Create a customer centric culture
SIRXHRM002Maintain employee relations
SIRXMGT002Lead a frontline team
SIRXRSK002Maintain store security
SIRXSLS003Achieve sales results
SIRXWHS003Maintain workplace safety


SIRRFSA001Handle food safely in a retail environment
SIRRFSA002Supervise a food safety program
SIRXHRM001Recruit, select and induct team members
BSBSMB406Manage small business finances