SIR40316 Certificate IV in Retail Management

Cornzal - Workforce Development > SIR40316 Certificate IV in Retail Management


This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise.

Job Roles

Individuals with this qualification are able to perform roles, such as:
• manage a small to medium sized retail store group or franchise outlet
• manage an independent retail store
• manage a business-to-business outlet
• departmental or section management in a retail or business-to-business enterprise
• functional management roles, such as merchandise management, and
• Manage an inside or outside sales team in a business-to-business company.

Course fees

Higher Level Skills

The Higher Level Skills program provides eligible students with access to a subsidised training, to help individuals develop and progress in their career or transition to university to continue their studies.

Student co-contribution fees for this funding model is set at Concessional: $57.27 per unit; Non- concessional : $114.55 per unit.

Eligibility requirements for Higher Skills funding  apply, please contact us to check/inquire


A graduate of the SIR40316 Certificate IV in Retail Management may gain unit credits towards higher level qualifications across a range of industries.


Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail and/ or have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Possible Job Titles

• department manager
• merchandise manager
• customer service manager
• shift manager, and
• small business retail owner


This Certificate course is part of the Retail services Training Package



SIRRRTF002Monitor retail store financials
SIRXCEG004Create a customer centric culture
SIRXHRM002Maintain employee relations
SIRXMGT002Lead a frontline team
SIRXRSK002Maintain store security
SIRXSLS003Achieve sales results
SIRXWHS003Maintain workplace safety


BSBLDR523Lead and manage effective workplace relationships
BSBLDR411Demonstrate leadership in the workplace
SIRXHRM001Recruit, select and induct team members
BSBOPS402Coordinate business operational plans