Course Description
This qualification represents the role of highly skilled senior managers who combine a broad range of hospitality skills with specialised managerial skills and extensive industry knowledge to coordinate hospitality operations.
SIT60322 Advanced Diploma of Hospitality Management offers a comprehensive insight into the core aspects of the hospitality industry with a strong emphasis on leadership and human resource management in various environments/industries, including restaurants, hotels, resorts, event management and travel/tourism. The course covers hospitality operations, such as the importance of guest experience and service excellence, managing and maintaining high standards of front office and housekeeping operations, motivating and managing a diverse workforce, financial management and strategising for business development.
This high-level qualification paves the way for a successful career in any hospitality environment, including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification facilitates multi-skilling and enhancement of specialised skills in areas such as cookery, food and beverage, accommodation services and gaming.
Cornzal understands the flexibility needed to fit your training in with your work arrangements. We deliver training in the workplace, online and in the classroom. With this range of options, we will ensure your training plan suits you and your employer.
This course will be offered at:
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane
Blackstone Campus – 14 Hill Street, Blackstone
The successful achievement of this qualification requires you to complete the 14 core and 19 elective units listed below.
| UNITS OF COMPETENCY & PROGRAM STRUCTURE SIT60322 Advanced Diploma of Hospitality Management | ||
| Unit Code | Unit Name | Core/Elective |
| BSBFIN601 | Manage organisational finances | CORE |
| BSBOPS601 | Develop and implement business plans | CORE |
| SITXCCS016 | Develop and manage quality customer service practices | CORE |
| SITXFIN009 | Manage finances within a budget | CORE |
| SITXFIN010 | Prepare and monitor budgets | CORE |
| SITXFIN011 | Manage physical assets | CORE |
| SITXGLC002 | Identify and manage legal risks and comply with law | CORE |
| SITXHRM009 | Lead and manage people | CORE |
| SITXHRM010 | Recruit, select and induct staff | CORE |
| SITXHRM012 | Monitor staff performance | CORE |
| SITXMGT004 | Monitor work operations | CORE |
| SITXMGT005 | Establish and conduct business relationships | CORE |
| SITXMPR014 | Develop and implement marketing strategies | CORE |
| SITXWHS008 | Establish and maintain a work health and safety system | CORE |
| SITXFSA005 | Use hygienic practices for food safety* | ELECTIVE |
| SITHIND008 | Work effectively in hospitality service | ELECTIVE |
| SITHFAB021 | Provide responsible service of alcohol* | ELECTIVE |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | ELECTIVE |
| SITHFAB025 | Prepare and serve espresso coffee | ELECTIVE |
| SITHFAB027 | Serve food and beverage | ELECTIVE |
| SITHFAB034 | Provide table service of food and beverage | ELECTIVE |
| SITHFAB036 | Provide advice on food | ELECTIVE |
| SITXFSA006 | Participate in safe food handling practices | ELECTIVE |
| SITHIND006 | Source and use information on the hospitality industry | ELECTIVE |
| SITXINV006 | Receive, store and maintain stock | ELECTIVE |
| SITXINV007 | Purchase goods | ELECTIVE |
| SITXINV008 | Control stock | ELECTIVE |
| BSBTWK503 | Manage meetings | ELECTIVE |
| SITXCOM010 | Manage conflict | ELECTIVE |
| SITXCCS015 | Enhance customer service experiences | ELECTIVE |
| SITXWHS007 | Implement and monitor work health and safety practices | ELECTIVE |
| SITXHRM007 | Coach others in job skills | ELECTIVE |
| SITXHRM008 | Roster staff | ELECTIVE |
There are no formal entry requirements for this course.
You will be required to complete the Learning, Literacy and Numeracy (LLN) Assessment to identify any Learning Support needs we can assist you with.
It is recommended that you understand basic business and technology ideas, which may have been acquired through previous training, qualifications and/or work experience.
You will be required to access and use technology to complete the learning assessment activities and resources within this course.
The following course fees apply to this course:
- Cornzal Concession n/a
- Subsidised n/a
- Full Fee $14,990
- Co-contribution Fees n/a
- Cornzal at School Subsidised Fee n/a
- Cornzal at School Full Fee n/a
This is the cost of the training and assessment services provided by the training provider. The fee is paid to the training provider Fee for Services (FFS). Your employer may choose to pay the course fees on your behalf.
For information regarding traineeships, you can contact us or go to Traineeships Info (QLD).
Textbook and other fees may apply to this course.
For further information relating to fees, including payment methods, student loans, financial assistance, and scholarships, please refer to our Fees and Refunds page.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways, including observation, written assessment, questioning, third-party feedback, and if you are currently working in the industry, you may be eligible for recognition of prior learning.
This qualification provides a pathway to work in roles such as:
Hotel Management
Restaurant Management
Event Planning
Resort Operations
Operations Manager
