Course Description
This course is designed for workers who aspire to operate at an advanced skill level or supervise other staff and volunteers to improve their skills as community services professionals. These competencies are relevant in roles entailing delivery, management, and coordination of person-centred services to individuals, groups and communities under broad directions from senior management.
CHC52021 Diploma of Community Services equips you with the specialised skills, knowledge and understanding to support people to make change in their lives to improve personal and social wellbeing. Learn to support individuals in need of assistance in a range of settings and how to link clients to appropriate services and government departments. Develop the ability to undertake case management and coordinate programs and other skills necessary to work as a community services professional in a range of service delivery roles, including direct client work, community education or community development projects.
Our highly experienced teachers provide one-on-one guidance and support every step of the way to ensure you have the knowledge and skills needed to succeed in the field. To achieve this qualification, you must complete at least 200 hours of work placement.
Traineeship
Cornzal understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop-in days, mobile training, or a mix of all these options.
You must already be employed to enrol as an apprentice or trainee with Cornzal Pty Ltd.
Online
Our online learning refers to instruction that is delivered through various multimedia and Internet platforms and applications. Also referred to as web-based learning, e-learning, computer-assisted instruction, and Internet-based learning.
Campus
The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported and nurtured.
Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools.
Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements.
Mixed Mode (blended)
Gain the flexibility you need when studying mixed mode with Cornzal. The Diploma of Community Services consists of online study with on-campus study and mandatory vocational placement. To achieve this qualification, the candidate must have completed at least of 200hrs of work. With our online study, you can conveniently access your trainers via Teams, email, and all learning resources are easily accessed in one online location.
This course will be offered at:
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane
Blackstone Campus – 14 Hill Street, Blackstone
The successful achievement of this qualification requires you to complete the 12 core and 8 elective units listed below.
| UNITS OF COMPETENCY & PROGRAM STRUCTURE CHC52021 Diploma of Community Services | ||
| Unit Code | Unit Name | Core/Elective |
| CHCCCS004 | Assess co-existing needs | CORE |
| CHCCCS007 | Develop and implement service programs | CORE |
| CHCCCS019 | Recognise and respond to crisis situations | CORE |
| CHCCSM013 | Facilitate and review case management | CORE |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | CORE |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | CORE |
| CHCDIV001 | Work with diverse people | CORE |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | CORE |
| CHCLEG003 | Manage legal and ethical compliance | CORE |
| CHCMGT005 | Facilitate workplace debriefing and support processes | CORE |
| CHCPRP003 | Reflect on and improve own professional practice | CORE |
| HLTWHS003 | Maintain work health and safety | CORE |
| CHCADV001 | Facilitate the interests and rights of clients | ELECTIVE |
| CHCCCS003 | Increase the safety of individuals at risk of suicide | ELECTIVE |
| CHCCCS009 | Facilitate responsible behaviour | ELECTIVE |
| CHCCOM004 | Present information to stakeholder groups | ELECTIVE |
| CHCDIS016 | Develop and promote positive person-centred behaviour supports | ELECTIVE |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | ELECTIVE |
| CHCMHS007 | Work effectively in trauma informed care | ELECTIVE |
| CHCSOH013 | Work with people experiencing or at risk of homelessness | ELECTIVE |
There are no formal entry requirements for this course.
You will be required to complete the Learning, Literacy and Numeracy (LLN) Assessment to identify any Learning Support needs we can assist you with.
It is recommended that you understand basic business and technology ideas, which may have been acquired through previous training, qualifications and/or work experience.
You will be required to access and use technology to complete the learning assessment activities and resources within this course.
The following course fees apply to this course:
- Cornzal Concession n/a
- Subsidised n/a
- Full Fee $9,990
- Co-contribution Fees n/a
- Cornzal at School Subsidised Fee n/a
- Cornzal at School Full Fee n/a
This is the cost of the training and assessment services provided by the training provider. The fee is paid to the training provider Fee for Services (FFS). Your employer may choose to pay the course fees on your behalf.
For information regarding traineeships, you can contact us or go to Traineeships Info (QLD).
Textbook and other fees may apply to this course.
For further information relating to fees, including payment methods, student loans, financial assistance, and scholarships, please refer to our Fees and Refunds page.
If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by the placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. Cornzal will be able to assist in arranging suitable placements.
Completing placement is compulsory, and you will be expected to manage family and work commitments to complete your shifts. You are required to complete 200 hours of placement to satisfy this component of your qualification.
National Disability Insurance Scheme (NDIS)
This course requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.
Prior to Placement, you will need to receive and provide evidence of the following checks:
- You must complete your online NDIS Worker Screening Clearance application at this link – NDIS Worker Screening Unit (WSU), and nominate Cornzal Pty Ltd as your employer. There is no cost to students. Cornzal will verify each student.
- Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both Cornzal and their placement provider.
- If you work with children on Placement, you will also need a Blue Card Working with Children Check. This is called Blue Card in Queensland or you will need the equivalent if you are completing your Placement outside of Queensland.
- Please note: you can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal NDIS Worker Screening Unit (WSU).
If your check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant placement officer for further information.
Vaccination requirements
COVID-19 vaccination requirements across a range of high-risk settings have eased. There are no Public Health Directions in effect requiring you to be vaccinated in high-risk settings. However, decisions on mandatory vaccinations will be made by the owner or operator of these health settings. Some facilities may also mandate the number of vaccinations required. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.
Information about vaccinations and other immunisations for Vocational Placement need to be followed very closely.
The below is a summary for you to note and action as soon as you are informed of enrolment:
- Annual Influenza Vaccination
- Some facilities may require COVID-19 vaccination
- Some Aged Care organisations may require Hepatitis B immunisation
Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.
Need to know
Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all the requirements of your course and may not be able to graduate or receive your qualification.
This qualification provides a pathway to work in roles such as:
Case Manager
Social Services Assistant
Victim Advocate
Program Coordinator
