SIT20322

Certificate II in Hospitality

Course Title & Code

SIT20322
Certificate II in Hospitality

Career Outcomes

Bar Attendant, Cafe Attendant, Catering Assistant, Food and Beverage Attendant, Service Attendant

Study Method

traineeship
online
campus

Course Start

Enrol anytime

Course Description

Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study. 

According to the Australian Government’s Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.   

This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness. 

Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position. 

traineeship
online
campus

The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported, and encouraged.

Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools. 

Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements. And be required to access and use technology to complete the learning assessment activities and resources within this course.

This flexible approach minimises the time needed in the classroom to support students with busy lives.

Traineeship

To pursue an apprenticeship or traineeship program, you must have a written contract with your employer. Employers need to be able to provide the necessary human and physical resources to qualify for an apprentice.

Brisbane Campus – Level 1, 433 Boundary Street, Brisbane

Beenleigh Campus – Level 1, 137 George Street, Beenleigh

Blackstone Campus – 14 Hill Street, Blackstone

SIT20322 UNITS OF COMPETENCY & PROGRAM STRUCTURE

Certificate II in Hospitality

 Course Code

Course Name

SIT20322

SITXFSA005

Use hygienic practices for food safety  

Core

SITXWHS005

Participate in safe work practices

Core

BSBTWK201

Work effectively with others

Core

SITHIND007

Use hospitality skills effectively

Core

SITXCCS011

Interact with customers

Core

SITHIND006 

Source and use information on the hospitality industry  

Core

SITHFAB024 *

Serve non-alcoholic beverages

Elective

SITHFAB025 *

Prepare and serve espresso coffee

Elective

SIRXSLS001

Sell to the Retail Customer

Elective

SITHACS009

Clean premises and equipment

Elective

SITXCOM007

Show social and cultural sensitivity

Elective

BSBSUS211

Participate in sustainable work practices

Elective

Packaging Rules

Total number of units = 12

6 core units

6 elective units

There are no entry requirements for this qualification.

Toggle Content

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a variety of ways while you are studying at Cornzal, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior knowledge.

Bar Attendant 
Cafe Attendant 
Catering Assistant 
Food and Beverage Attendant
Customer Service Attendant