Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.
According to the Australian Government’s Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.
This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.
Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position.
The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported, and encouraged.
Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools.
Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements. And be required to access and use technology to complete the learning assessment activities and resources within this course.
This flexible approach minimises the time needed in the classroom to support students with busy lives.
To pursue an apprenticeship or traineeship program, you must have a written contract with your employer. Employers need to be able to provide the necessary human and physical resources to qualify for an apprentice.
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane
Beenleigh Campus – Level 1, 137 George Street, Beenleigh
Blackstone Campus – 14 Hill Street, Blackstone
SIT20322 UNITS OF COMPETENCY & PROGRAM STRUCTURE
Certificate II in Hospitality
Use hygienic practices for food safety
Participate in safe work practices
Work effectively with others
Use hospitality skills effectively
Interact with customers
Source and use information on the hospitality industry
Serve non-alcoholic beverages
Prepare and serve espresso coffee
Sell to the Retail Customer
Clean premises and equipment
Show social and cultural sensitivity
Participate in sustainable work practices
Total number of units = 12
6 core units
6 elective units
There are no entry requirements for this qualification.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a variety of ways while you are studying at Cornzal, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior knowledge.
Food and Beverage Attendant
Customer Service Attendant