Course Description
Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
According to the Australian Government’s Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.
This qualification will give you core skills to work within a community framework, be a first port of call for clients, and work with people from diverse backgrounds. Our team of highly sought-after industry professionals will equip you with the tools you need to succeed in the field and connect you with potential future employers.
Successful completion of this course will qualify you to seek employment as an assistant community services worker in a diverse range of settings.
Cornzal offers Certificate II in Community Services with either a community work focus or an early childhood education and care focus.
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
School-based
Choosing to study a Cornzal School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
This course gives you a glimpse of what higher education is all about, makes you work-ready, and helps you develop practical skills in an adult-learning environment.
Successful completion of a Cornzal School-based qualification can give you direct entry into diploma courses.
Online
Our online learning refers to instruction that is delivered through various multimedia and internet platforms and applications. Also referred to as web-based learning, e-learning, computer-assisted instruction, and internet-based learning.
Vocational placements
Vocational placement provides students with the opportunity to receive practical on-the-job training and experience as an assessable part of their vocational education and training course.
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane.
Beenleigh Campus – Level 1, 137 George Street, Beenleigh.
Blackstone Campus – 14 Hill Street, Blackstone.
UNITS OF COMPETENCY & PROGRAM STRUCTURE CHC22015 CERTIFICATE II in COMMUNITY SERVICES
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Course Code | Course Name | CHC22015 |
CHCCOM001 | Provide first point of contact | Core |
CHCCOM005 | Communicate and work in health or community services | Core |
CHCDIV001 | Work with diverse people | Core |
HLTWHS001 | Participate in workplace health and safety | Core |
BSBWOR202
| Organise and complete daily work activities | Core |
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CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Elective |
CHCPRT001 | Identify and respond to children and young people at risk | Elective |
HLTAID010 | Provide basic emergency life support
| Elective |
HLTINF006
| Apply basic principles and practices of infection prevention and control | Elective |
You must be a Year 10, 11 or 12 student enrolled at a participating high school. The duration of your School-based course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.
In Community Services, you will typically require a police check and possibly a Working with Children or Blue Card to work.
- Cornzal Concession $
- Subsidised n/a
- Full Fee $1,955.00
- Co-contribution Fees n/a
- Cornzal at School Subsidised Fee n/a
- Cornzal at School Full Fee n/a
Textbook and other fees may apply to this course. For further information relating to fees, including payment methods, student loans, financial assistance, and scholarships, please refer to our ‘Fees and Refunds’ page for more information.
You may be assessed in a number of ways, including observation, written assessment, questioning, third-party feedback, and through recognition of prior learning. Please note, your assessor will advise you of the method of assessment prior to commencing each unit of competency.
Observation, where a trainer will directly observe your performance of activities in a real or simulated workplace, role play or exercise, or a demonstration of practical skills. This will occur both within the classroom environment and within your practical work placement hours.
Written assessments can take a number of forms including case studies, assignments, projects, workbooks, presentations, reports, reflective tasks, self-evaluation, and research projects.
Questioning could take the form of written question and answers, such as examinations or could also be spoken questions and answers.
Third-party feedback is information we gather from the people supervising you throughout your Work placement hours. This will be formally documented with a work placement observation workbook which is supplied to you through your course.
If you are currently working in the industry, you may be eligible for recognition of prior learning (RPL). Please contact us for further information.
Aged and Home care worker
Customer Services Coordinator
Outside school hours care Coordinators
Disability Support workers
Receptionist Disability Support
Cleaners and laundry attendants
Community support workers aged and disability support
