SIR40316

Certificate IV in Retail Management

Course Title & Code

SIR40316
Certificate IV in Retail Management

Career Outcomes

Department Manager, Store Manager, Merchandise Manager, Customer Service Manager

Study Method

traineeship
online
campus

Course Start

Enrol anytime

Course Description

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.

These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

traineeship
online
campus

Whether you’re at school, starting your first job or are an experienced retail manager, we have a pathway that’s right for you.

Cornzal understands the flexibility needed to fit your training in with your work arrangements. We deliver training in the workplace, online and in the classroom. With this range of options, we will ensure your training plan suits you and your employer.

At Cornzal you will get the opportunity to undertake practical tasks and assessments that are related to the workplace and develop skills that complement the theory elements of your course.

We offer you the freedom and flexibility of choosing when and where you study. Directing your own learning accessing your study materials online, allows you to manage your own workload and fit your studies around your lifestyle. Your learning space is accessible 24 hours a day, seven days a week; your outcomes being supported by highly qualified educators.Your learning materials are available as soon as you enrol. There will be additional self-directed study in order to complete the course requirements.

Brisbane Campus – Level 1, 433 Boundary Street, Brisbane

Beenleigh Campus – Level 1, 137 George Street, Beenleigh

Blackstone Campus – 14 Hill Street, Blackstone

The following table details the units of competency (UoC) that comprise this course.

SIR30216 – UNITS OF COMPETENCY & PROGRAM STRUCTURE Certificate IV in Retail Management

Course Code

Course Name

SIR40316

SIRRRTF002


Monitor retail store financials

Core

SIRXCEG004

Create a customer-centric culture

Core

SIRXHRM002

Maintain employee relations

Core

SIRXMGT002

Lead a frontline team

Core

SIRXRSK002

Maintain store security

Core

SIRXSLS003

Achieve sales results

Core

SIRXWHS003

Maintain workplace safety

Core

 

 

 

SIRRFSA001

Handle food safely in a retail environment

Elective

SIRRFSA002

Supervise a food safety program

Elective

SIRXHRM001

Recruit, select and induct team members

Elective

BSBSMB421

Manage small business finances

Elective

Packaging Rules

Total number of units = 11

7 core units

4 elective units

Entry to this qualification is open to individuals who have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

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Cornzal assesses in accordance with the assessment requirements 

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a variety of ways, including observation, written assessment, questioning, third-party feedback, and if you are currently working in the industry, you may be eligible for recognition of prior learning.

Department Manager 
Store Manager 
Merchandise Manager 
Customer Service Manager