Course Description
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
You will learn how to work effectively in the hospitality industry, study customer service, discover how to mentor others in job skills and boost your cultural awareness.
Successful completion of this course will enable you to enter the workforce as a hospitality professional. You will also be well placed to continue to further studies in this area.
The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported, and encouraged.
Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools.
Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements. And be required to access and use technology to complete the learning assessment activities and resources within this course.
This flexible approach minimises the time needed in the classroom to support students with busy lives.
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane
Beenleigh Campus – Level 1, 137 George Street, Beenleigh
Blackstone Campus – 14 Hill Street, Blackstone
The following table details the units of competency (UoC) that comprise this course.
SIT30622 – UNITS OF COMPETENCY & PROGRAM STRUCTURE Certificate III in Hospitality | ||
Course Code | Course Name | SIR30216 |
SITXWHS005 | Participate in safe work practices | Core |
SITHIND008 | Work effectively in hospitality service | Core |
SITXCCS014 | Provide service to customers | Core |
SITXHRM007 | Coach others in job skills | Core |
SITXCOM007 | Show social and cultural sensitivity | Core |
SITHIND006 | Source and use information on the hospitality industry | Core |
SITXFSA005 | Use hygienic practices for food safety | Elective |
SITXWHS006 | Identify hazards, assess and control safety risks | Elective |
SITHFAB024 * | Serve non-alcoholic beverages | Elective |
SITHFAB025 * | Prepare and serve espresso coffee | Elective |
SITHFAB021 |
| Elective |
SITHFAB023* | Operate a bar | Elective |
SITHACS009 | Clean premises and equipment | Elective |
SITXCOM007 | Show social and cultural sensitivity | Elective |
SITHFAB027 * | Serve food and beverage | Elective |
BSBSUS211 | Participate in sustainable work practices | Elective |
Packaging Rules
Total number of units = 15
6 core units
9 elective units
There are no entry requirements for this qualification
The following course fees apply to this course:
- Concession $985.00
- Subsidised $1,490.00
- Full Fee $3,495.00
- Student Co-contribution Fee
- Cornzal at School Subsidised Fee $0
- Cornzal at School Full Fee $2,510 – $2,635
Students may be eligible for Certificate 3 Guarantee funding – funded by the Queensland Government. Contact us to find out more about eligibility criteria.
This qualification is also offered as a traineeship funded under the User Choice program – funded by the Queensland Government. For information regarding traineeships, you can contact us or go to Traineeships Info (QLD).
Text book and other fees may apply to this course. For further information relating to fees, including payment methods, student loans, financial assistance and scholarships, please refer to our ‘Fees and Refunds’ page for more information.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a variety of ways while you are studying at Cornzal, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior knowledge.
Food & Beverage Attendant
Front Desk Receptionist
Front Office Assistant
Function Host/attendant
Gaming Attendant
Guest Service Agent
Senior Bar Attendant
