SIT30122

Certificate III in Tourism

Course Title & Code

SIT30122
Certificate III in Tourism

Career Outcomes

Visitor Information Officer Reservations Sales Agent Marine Tourism Assistant Tour Coordinator

Study Method

online
campus

Course Start

Enrol anytime

Course Description

Start your career in tourism with this entry-level course. This course will qualify you to work across several strong-growth industries such as tourism, business, and events. You will have the skills to seek employment as a tour coordinator or tourism assistant.

This course will give you the skills you need to provide advice on domestic destinations, customer service, provide visitor information, prepare and delivery commentaries, financial transactions, workplace health & safety and cultural sensitivity. Our experienced team of industry professionals will provide you with the tools you need to succeed.

Successful completion of this course will qualify you to become an inbound tour coordinator, tourism assistant, tour guide or visitor information officer. It will also give you the foundation knowledge to undertake further studies in either tourism, events, or business.

online
campus

The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported, and nurtured.

Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools. 

Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements.

Brisbane Campus – Level 1, 433 Boundary Street, Brisbane.

Beenleigh Campus – Level 1, 137 George Street, Beenleigh.

Blackstone Campus – 14 Hill Street, Blackstone.

What you will study

UNITS OF COMPETENCY & PROGRAM STRUCTURE

CERTIFICATE III in TOURISM

Course Code

Course Name

SIT30122

SITTIND003

Source and use information on the tourism and travel industry

Core

SITXCCS014

Provide service to customers

Core

SITXCOM007

Show social and cultural sensitivity

Core

SITXWHS005

Participate in safe work practices

Core

 

 

 

SITTGDE013

Interpret aspects of local Australian Indigenous culture

Elective

CPPCLO3100

Maintain cleaning storage areas

Elective

CPPCLO3101

Clean carpeted floors

Elective

CPPCLO3102

Clean hard floors

Elective

CPPCLO3103

Clean and maintain amenities

Elective

CPPCLO3105

Clean glass surfaces

Elective

CPPCLO3108

Clean window coverings

Elective

CPPCLO3111

Clean rooms, furniture and fittings

Elective

CPPCLO3112

Clean walls, ceilings and fittings

Elective

SITHACS009

Clean premises and equipment

Elective

SITTIND004

Source and use information on the holiday park and resort industry

Elective

It is a requirement of the course that potential students have completed Year 12 of schooling and recommended that students have received a sound result in English and Maths. It is also recommended that potential students possess sound digital literacy skills as there is significant computer work required in the Travel Products & Bookings cluster.

Toggle Content

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in several ways while you are studying at Cornzal, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. 

Visitor Information Officer

Marine Tourism Assistant

Inbound Tour Coordinator

Cellar Door Salesperson and Guide

Reservations Sales Agent