Start your career in tourism with this entry-level course. This course will qualify you to work across several strong-growth industries such as tourism, business, and events. You will have the skills to seek employment as a tour coordinator or tourism assistant.
This course will give you the skills you need to provide advice on domestic destinations, customer service, provide visitor information, prepare and delivery commentaries, financial transactions, workplace health & safety and cultural sensitivity. Our experienced team of industry professionals will provide you with the tools you need to succeed.
Successful completion of this course will qualify you to become an inbound tour coordinator, tourism assistant, tour guide or visitor information officer. It will also give you the foundation knowledge to undertake further studies in either tourism, events, or business.
The benefit of face-to-face education is a great way to enjoy your studies on campus. With adult learning and an adult environment, you are respected, supported, and nurtured.
Attend a campus to learn face-to-face with a teacher in one space, such as a classroom, workshop, laboratory, or simulated environments, or interact with teachers using real-time video or web conference tools.
Our courses delivered on campus have a combination of online and classroom-based learning. You will also be expected to undertake additional personal study to complete the course requirements.
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane.
Beenleigh Campus – Level 1, 137 George Street, Beenleigh.
Blackstone Campus – 14 Hill Street, Blackstone.
What you will study
UNITS OF COMPETENCY & PROGRAM STRUCTURE
CERTIFICATE III in TOURISM
Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Interpret aspects of local Australian Indigenous culture
Maintain cleaning storage areas
Clean carpeted floors
Clean hard floors
Clean and maintain amenities
Clean glass surfaces
Clean window coverings
Clean rooms, furniture and fittings
Clean walls, ceilings and fittings
Clean premises and equipment
Source and use information on the holiday park and resort industry
It is a requirement of the course that potential students have completed Year 12 of schooling and recommended that students have received a sound result in English and Maths. It is also recommended that potential students possess sound digital literacy skills as there is significant computer work required in the Travel Products & Bookings cluster.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in several ways while you are studying at Cornzal, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.
Visitor Information Officer
Marine Tourism Assistant
Inbound Tour Coordinator
Cellar Door Salesperson and Guide
Reservations Sales Agent