Course Description
This qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide, and support your own team while organising and monitoring their workload.
Our BSB40520 Certificate IV in Leadership and Management will give you the skills that will allow you to analyse information to apply solutions to a range of dynamic business problems.
The Australian Government’s Job Outlook service informs, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across industries including construction, professional services, and education and training.
This course is facilitated by expert teaching staff who have a high degree of industry experience who can guide you successfully through your studies. You will learn how to communicate effectively as a workplace leader, develop presentations, implement an operational plan, uphold customer service standards, and implement a strategy of continuous improvement.
Cornzal understands the flexibility needed to fit your training in with your work arrangements. We deliver training in the workplace, online and in the classroom. With this range of options, we will ensure your training plan suits you and your employer.
This course will be offered at:
Brisbane Campus – Level 1, 433 Boundary Street, Brisbane
Beenleigh Campus – Level 1, 137 George Street, Beenleigh
Blackstone Campus – 14 Hill Street, Blackstone
The following table details the units of competency (UoC) that comprise this course.
UNITS OF COMPETENCY & PROGRAM STRUCTURE BSB40520 Certificate IV in Leadership and Management | ||
| Unit Code | Unit Name | Core/Elective |
| BSBLDR413 | Lead effective workplace relationships | CORE |
| BSBLDR411 | Demonstrate leadership in the workplace | CORE |
| BSBXCM401 | Apply communication strategies in the workplace | CORE |
| BSBOPS402 | Coordinate business operational plans | CORE |
| BSBXTW401 | Lead and facilitate a team | CORE |
| BSBLDR521 | Lead the development of diverse workforces | ELECTIVE – A |
| BSBSTR401 | Promote innovation in team environments | ELECTIVE – A |
| BSBSTR502 | Facilitate continuous improvement | ELECTIVE – A |
| BSBPEF403 | Lead personal development | ELECTIVE – A |
| BSBOPS404 | Implement customer service strategies | ELECTIVE – B |
| BSBOPS405 | Organise business meetings | ELECTIVE – B |
| BSBOPS403 | Apply business risk management processes | ELECTIVE – B |
There are no formal entry requirements for this course.
You will be required to complete the Learning, Literacy and Numeracy (LLN) Assessment to identify any Learning Support needs we can assist you with.
It is recommended that you understand basic business and technology ideas, which may have been acquired through previous training, qualifications and/or work experience.
You will be required to access and use technology to complete the learning assessment activities and resources within this course.
The following course fees apply to this course:
- Cornzal Concession $2,490.00
- Subsidised n/a
- Full Fee $4,210.00
- Co-contribution Fees n/a
- Cornzal at School Subsidised Fee n/a
- Cornzal at School Full Fee n/a
This is the cost of the training and assessment services provided by the training provider. The fee is paid to the training provider Fee for Services (FFS). Your employer may choose to pay the course fees on your behalf.
For information regarding traineeships, you can contact us or go to Traineeships Info (QLD).
Text book and other fees may apply to this course. For further information relating to fees, including payment methods, student loans, financial assistance and scholarships, please refer to our ‘Fees and Charges’ page for more information
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways, including observation, written assessment, questioning, third-party feedback, and if you are currently working in the industry, you may be eligible for recognition of prior learning.
This qualification provides an opportunity to work in role such as:
Team Leader
Supervisor
Office Manager
Coordinator
